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Contact Us
We appreciate your purchase, and your satisfaction matters to us. ARTDOT products come with a 180 days warranty when bought from our official store. (P.S. For items purchased on other platforms, after-sales service should follow the respective platform's rules and the platform's customer support team.) Your total satisfaction is important to us.
If you have questions, concerns, or needs, please get in touch with us. Our customer support team is always ready to respond to your needs.
Email: support@artdot.com
Service Time: Mon – Fri 9 am – 6 pm GMT.
Address: ROOM A1-13, FLOOR 3, YEE LIM INDUSTRIAL CENTRE 2-28 KWAI LOK STREET, KWAI CHUNG HONG KONG
Contact Us
We appreciate your purchase, and your satisfaction matters to us. ARTDOT products come with a 180 days warranty when bought from our official store. (P.S. For items purchased on other platforms, after-sales service should follow the respective platform's rules and the platform's customer support team.) Your total satisfaction is important to us.
If you have questions, concerns, or needs, please get in touch with us. Our customer support team is always ready to respond to your needs.
Email: support@artdot.com
Service Time: Mon – Fri 9 am – 6 pm GMT.
Address: ROOM A1-13, FLOOR 3, YEE LIM INDUSTRIAL CENTRE 2-28 KWAI LOK STREET, KWAI CHUNG HONG KONG
Shipping & Returns
Delivery :
* Orders usually ship within 24 business hours.
* The estimated delivery time is 3-5 business days.
* If you order over 1pcs item, we may send out multi-parcels, the parcels did not come at the same time, kindly wait patiently for all parcels to arrive. If you don't receive your items after 10 business days, kindly contact Customer Support Team to get support.
* Shipping is available to the United States, Canada, the United Kingdom, France, Germany, Italy, Spain, Belgium, and Australia.
* If the notification "This order can't be shipped to the address you entered" appears at checkout, it means that the product you ordered is out of stock in your country.
Return :
*We offer a 30-day refund policy.
More Information, kindly please visit our shipping and returns page.
Shipping & Returns
Delivery :
* Orders usually ship within 24 business hours.
* The estimated delivery time is 3-5 business days.
* If you order over 1pcs item, we may send out multi-parcels, the parcels did not come at the same time, kindly wait patiently for all parcels to arrive. If you don't receive your items after 10 business days, kindly contact Customer Support Team to get support.
* Shipping is available to the United States, Canada, the United Kingdom, France, Germany, Italy, Spain, Belgium, and Australia.
* If the notification "This order can't be shipped to the address you entered" appears at checkout, it means that the product you ordered is out of stock in your country.
Return :
*We offer a 30-day refund policy.
More Information, kindly please visit our shipping and returns page.
Warranty
ARTDOT products have a 1-year warranty. We appreciate your purchase from our store and we always stand behind our products.Your total satisfaction is important to us.
If you have questions, concerns, or needs, feel free to contact us. Our customer support team is always ready to respond to your needs.
Warranty
ARTDOT products have a 1-year warranty. We appreciate your purchase from our store and we always stand behind our products.Your total satisfaction is important to us.
If you have questions, concerns, or needs, feel free to contact us. Our customer support team is always ready to respond to your needs.
Secure Payment
Our customers' privacy is of the utmost importance to us.
All submitted personal and payment information are encrypted for your security.
We accept the following types of payment for online purchases:
Visa, MasterCard, American Express, PayPal, and Apple Pay.
Secure Payment
Our customers' privacy is of the utmost importance to us.
All submitted personal and payment information are encrypted for your security.
We accept the following types of payment for online purchases:
Visa, MasterCard, American Express, PayPal, and Apple Pay.